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Virtual Switchboard (IVR System)

 
  Increase efficiency and save money with a virtual switchboard – All the features of a PBX switchboard system for a fraction of the cost!  
 

 

 
 

Overview - Why use the virtual switchboard service?

 
  Virtual switchboards are a must for all businesses that want to increase efficiency of call handling. From credit card companies to small service providers, automated switchboards are being used to handle more and more calls. They could save your company time and money. Rather than investing a fortune in a traditional call centre, the Fast Startup virtual switchboard offers you the same functionality for a tiny fraction of the cost.  
     
  The system operates like an interactive menu, offering callers audio prompts and up to 10 options using a single virtual switchboard. Each of the options can launch any other Fast Startup service.

You have complete control over every aspect of the virtual switchboard, from the messages your callers hear through to the range of services offered.

The virtual switchboard enables you to provide a service to your customers 24 hours a day, so that even when you’re not working they will be able to access information and leave messages.

All Fast Startup phone services have the ability to use multiple simultaneous phone lines, even if you only have access to one line. The Fast Startup platform will automatically allocate and de-allocate as many phone lines as your services needs. This negates the need purchase expensive phone lines to cope with peaks of callers.

 
   

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